Legitimate Client Helpdesk - CMS

For clients of Legitimate only, login required

• Glossary of Legitimate Terms​Please note SKU analytics will only populate once a SKU has been activated ​
• What is a SKUIn order to connect your Legitimate Tags to a unique digital experience you must purchase the number of SKUs needed for your project. One SKU gives you…
• What Can You do on Legitimate DashboardOn Legitimate Dashboard you can manage all the SKUs in your organization:
• How to Access an Individual SKUWhen you log into dashboard you'll automatically see a list of SKUs, or the "SKU Index" page. On this page you're able to see all the SKUs in your…
• Managing Your SKUs on Legitimate Dashboard With a third-party CMS IntegrationThis page walks you through the process of getting to a SKU page, managing your tag's digital experience, and viewing your SKU analytics
• How to Activate Your Tags Using Legitimate DashboardIn order to activate your tags all the required metadata must be added to you SKU on dashboard within the "Product Tab". This metadata refers to the…
• Understanding the Analytics Tab Graphs and DatapointsOn the Analytics tab you can see a more in-depth view of your SKUs analytics of the following data:
• How to use the Legitimate Builder.io integrationOnce a set of Legitimate Tags have been purchased with the builder.io feature, you will receive an invite to a page builder where you can customize the…
• Figma to Builder.io Integration with LegitimateThe only requirement for designing in Figma is that you build the design using the mobile auto-layout feature in Figma. You can learn more about…
• Image SpecsFor the best user experience, we suggest using square photos of at least 1000x1000 pixels in PNG or JPEG formats of no larger than 8MB in file size.…
• Animation SpecsVideos should be cropped or rendered as a square and converted to .mp4 format with H.264 video codec and MP3 audio codec for maximum compatibility with…
• Header Logo SpecFor the best user experience, we suggest using a logo with an aspect ratio of 1:1 or 16:9. We recommend keeping the file size as small as possible to…
• Managing your Organization in Legitimate DashboardTo navigate to your Organization page on Legitimate Dashboard click on your username in the bottom lefthand corner of the screen and then select…
• Assets Management in Legitimate DashboardTo review all the assets your Organization has uploaded to Legitimate Dashboard go to the image or videos section in the navigation menu on the…
• How to Export SKU Owner's InformationWhen a tag is scanned by an end user they have to input their email or SNS to claim and unlock the exclusive digital content tied to that tag. If they…
• How to Export Your SKU's AnalyticsWhile the "Analytics" Tab on dashboard can help provide a broad overview of your SKU's analytics if you want to delve deeper into the data you'll need…